Verifying Your lux77 Account Identity
Verification is how we make sure your balance only moves to the wallet that belongs to you. We ask for a photo of a valid national ID — your KTP is the document we accept — alongside a screenshot or confirmation of the wallet account you registered with. Upload both through the verification section of your account settings. Our team reviews the
documents and marks your account verified, after which withdrawal requests process without additional holds. Skipping verification does not block deposits, but it does hold any withdrawal request until the identity check is complete. Treat it as a one-time step that keeps your account and your funds secure.
- Open account verification — Go to account settings, select the verification section, and you will see the document upload fields ready to fill.
- Upload your KTP — Take a clear photo of your national ID card and upload it — both sides if the form requests, so the name and number are readable.
- Confirm your wallet — Provide a screenshot or the registered name on your DANA, OVO or GoPay wallet so it matches the name on your ID.
- Verification confirmed — Once our team approves, your account status updates and withdrawal requests are processed without the identity hold applied previously.